UC Remote — Privacy Policy

Last updated: 9 November 2026

1. Controller

innoVis Web Solutions, represented by Justin Jäger

Steubenplatz 12, 64293 Darmstadt, Germany

UC Remote is an independent companion application for compatible Unfolded Circle Remote Two and Remote 3 devices. It is not an official product of Unfolded Circle ApS.

2. Privacy by design

UC Remote operates primarily between your iPhone or iPad and the remotes and services you configure. The developer does not collect analytics or tracking data through the app, and UC Remote does not require an account with innoVis Web Solutions.

Commands, entity states, activity information, and media data exchanged with your configured Remote are not ordinarily routed through servers operated by innoVis Web Solutions. The App Store privacy disclosure currently identifies UC Remote as an app for which the developer collects no data.

3. Information stored on your device

To provide its functions, the app may retain remote names and addresses, authentication details such as Remote PINs or API keys, preferences, dashboard layouts, stream settings, and recently used interface state. It may also cache icons, backgrounds, media artwork, stream previews, and related resources.

These data are stored using appropriate local app, WebView, or shared app-group storage. Local storage is not itself a transmission to the developer. You can remove local app data by clearing the relevant settings or deleting the app, subject to Apple device backup behaviour.

4. Communication with your Remote

UC Remote can discover compatible devices using local-network discovery technologies and communicate with them over HTTP(S) and WebSocket connections. Depending on the selected feature, this may transmit commands and retrieve activities, entities, configuration, media metadata, and camera or video streams directly from the remote or from an endpoint you have configured.

Connections to local addresses may use unencrypted HTTP. Where this is configured, information travelling over that connection is not protected by HTTPS. Third-party media, camera, or integration endpoints may apply their own access controls and privacy practices.

5. Optional iCloud synchronization

Where supported and available, Apple iCloud Key-Value Storage can synchronize selected configuration between devices signed in to your iCloud account, including presentation preferences, dashboards, keyboard settings, and stream display configuration.

UC Remote does not include the saved Remote registry, Remote PINs, Core API keys, or other Remote authentication credentials in this configuration synchronization payload. However, user-entered stream URLs or other synchronized preference values can contain sensitive information; avoid placing secrets in these fields.

Apple provides the iCloud infrastructure. innoVis Web Solutions does not receive a copy of the synchronized configuration through UC Remote. See Apple's Privacy Policy.

6. Apple system features

Depending on your settings and device, UC Remote may use widgets, Live Activities, local notifications, haptics, and other operating-system features. The app uses local and shared application storage for information needed to operate these features. It does not operate a separate proprietary push relay for Remote state.

Permissions and iCloud access can be managed through the relevant Apple device settings.

7. Help, diagnostics, and external publications

Local diagnostics and logs may be displayed or exported when you request them. They are not automatically uploaded to the developer. If you voluntarily provide logs, screenshots, or other details in a support request, the information you send will be used to respond to that request.

When the app retrieves its legal, privacy, or licence documents from raw.githubusercontent.com, GitHub may receive technical connection data, such as your IP address and request details. That processing is covered by GitHub's Privacy Statement. Visiting other external links may similarly establish connections to their operators.

8. Legal bases, retention, and rights

Where the developer receives personal data, for example through a support request, processing may rely on Article 6(1)(b) GDPR (handling the requested service), Article 6(1)(f) GDPR (legitimate interests in troubleshooting and security), or another applicable legal basis. Information sent to support is kept only as necessary to handle the enquiry and comply with legal obligations.

Remote settings remain on your device until changed, cleared, or deleted. iCloud-synchronized information is managed using Apple's infrastructure and retention mechanisms. The developer does not maintain a central database of your Remote configuration or credentials for ordinary app operation.

Where applicable, you may request access, correction, erasure, restriction, or portability, and object to relevant processing. You may lodge a complaint with a competent supervisory authority. Privacy enquiries can be sent to [email protected].

9. Changes

This policy may change when app functionality or related services change. The current version will be made available on this page.